Shipping
Rates, delivery times, and everything you need to ship your gear.
Looking for rates? Review the shipping rates table below or see rates at checkout.
Delivery estimates
Live arrival dates by shipping speed.
When do you need it?
Order by
to get the guaranteed delivery dates below
Guaranteed Delivery Dates Updated live
* A shipping holiday has been accounted for
in
this timeline
Find this helpful?
The REAL Guarantee
Not just delivery. REAL Support.
- Express Same-day ShippingIn stock express orders placed by noon ET ship same day
- Fully insuredEnd-to-end coverage for all packages
- 7-day supportPhone, chat & email, daily
- Live trackingTracking information sent on pickup
- Proactive updatesGet notifications as your package gets closer
Shipping rates
Compare services and costs by destination.
Shipping to
*Same-Day Shipping — In stock express orders placed by 12pm ET on a weekday ship the same day. Orders placed after noon or on weekends dispatch the next business day. All timelines are in business days and calculated from order date/time.
Ship to an airport. Pick up. Save on shipping.
Airport Self-Pickup
- HI, PR, AK + lower 48
- Every 2 weeksWe ship Airport Self-Pickup every 2 weeks
- Save on shippingvs. standard rates
Don't see your airport? Contact us — we may be able to add it.
Good to Know.
International shipping
We ship worldwide. Select “Request Shipping Quote” at checkout and a REAL Pro will confirm the rate before processing. Import duties remain your responsibility.
PO Boxes
Small items only, standard shipping. Boards, oversized gear, and expedited services can't be delivered to a PO Box.
Signature required
Email realpro@realwatersports.com with your order number within 1 hour of ordering to request signature-required delivery.
Shipping FAQs
Answers to common questions about shipping, tracking, delivery, and airport self-pickup.
How do I track my order?
You'll get a confirmation email immediately after placing your order with a link to your live order status page. We email again with your tracking number the moment your order is ready to ship.
When will my order ship?
In stock express orders placed weekdays before 12pm ET ship the same day. Express orders after noon or on weekends ship the next business day.
Why isn't my tracking number working?
Tracking numbers are generated when your order is processed, but allow up to 48 hours for the number to activate in the carrier's system.
What if my order arrives damaged?
Every REAL shipment is covered against transit damage. Take photos of the packaging and product, then email realpro@realwatersports.com within 48 hours of delivery and we'll handle the rest.
Do you ship internationally?
Yes. Select “Request Shipping Quote” during checkout — we'll confirm the rate for your destination before processing your order. Import duties are the customer's responsibility.
Can I ship to a PO Box?
Small items only, standard shipping only. Larger items and expedited services can't be delivered to a PO Box.
What is Airport Self-Pickup?
A more affordable option for boards and oversized gear — you pick up your order at the destination airport's cargo area. We ship Airport Self-Pickup orders every two weeks.
Can I require a signature on delivery?
Yes — within 1 hour of placing your order, email realpro@realwatersports.com with your order number and request signature-required delivery.