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Shipping Rates & Information

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Guaranteed Delivery Dates

* A shipping holiday has been accounted for in this timeline
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*Same-Day Shipping — In stock express orders placed by 12pm ET on a weekday ship the same day. Orders placed after noon or on weekends dispatch the next business day. All timelines are in business days and calculated from order date/time.

Airport Self-Pickup route map
Ship to an airport. Pick up. Save on shipping.

Airport Self-Pickup

  • HI, PR, AK + lower 48
  • Every 2 weeksWe ship Airport Self-Pickup every 2 weeks
  • Save on shippingvs. standard rates
How it works →

Good to Know.

International shipping

We ship worldwide. Select “Request Shipping Quote” at checkout and a REAL Pro will confirm the rate before processing. Import duties remain your responsibility.

PO Boxes

Small items only, standard shipping. Boards, oversized gear, and expedited services can't be delivered to a PO Box.

Signature required

Email realpro@realwatersports.com with your order number within 1 hour of ordering to request signature-required delivery.

FAQs Frequently asked questions

How do I track my order?
You'll get a confirmation email immediately after placing your order with a link to your live order status page. We email again with your tracking number the moment your order is ready to ship.
When will my order ship?
In stock express orders placed weekdays before 12pm ET ship the same day. Express orders after noon or on weekends ship the next business day.
Why isn't my tracking number working?
Tracking numbers are generated when your order is processed, but allow up to 48 hours for the number to activate in the carrier's system.
What if my order arrives damaged?
Every REAL shipment is covered against transit damage. Take photos of the packaging and product, then email realpro@realwatersports.com within 48 hours of delivery and we'll handle the rest.
Do you ship internationally?
Yes. Select “Request Shipping Quote” during checkout — we'll confirm the rate for your destination before processing your order. Import duties are the customer's responsibility.
Can I ship to a PO Box?
Small items only, standard shipping only. Larger items and expedited services can't be delivered to a PO Box.
What is Airport Self-Pickup?
A more affordable option for boards and oversized gear — you pick up your order at the destination airport's cargo area. We ship Airport Self-Pickup orders every two weeks.
Can I require a signature on delivery?
Yes — within 1 hour of placing your order, email realpro@realwatersports.com with your order number and request signature-required delivery.